Our Response to COVID‑19

College Ave Student Loans is committed to the needs of our customers during this challenging and unprecedented time. We are open for business, and we’re here to help.

If you’re unable to make your monthly payments as a result of COVID-19, we may be able to offer Disaster Forbearance.

To request assistance, please call us at 844.803.0736. We are available Monday, Wednesday, Thursday and Friday from 8 am to 6 pm ET and Tuesday from 8 am to 7 pm ET. We’re unable to accept these requests through email or chat at this time.

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