If you have a question, suggestion, or just need a little more detail, you can contact us using any of the options below.

For Help Applying for a Student Loan
  • Phone number 844.422.7502

  • Mon - Fri: 9 am to 10 pm ET
    Sat: 9 am to 3 pm ET

For Help Servicing or Repaying a Loan
Payment Address
  • College Ave Student Loans

  • c/o University Accounting Services

  • P.O. BOX 5863, Carol Stream, IL 60197-5863


If you are a school representative and need assistance, please call us at 844.422.7501 between 9 am to 8 pm ET Monday through Friday.

Want to Partner With Us?

Send us a note with some more information about your company and what kind of partnership you’re interested in.