Customer Service Programs Vendor Manager
Head of Customer Operations
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Founded in 2014
Approximately 50 Employees
College Ave Student Loans (“College Ave”) specializes in helping students and families pay for higher education. We pride ourselves on giving our customers the best experience and aim to do the same for our employees. At College Ave, we’ve brought together a top-notch team of selfless problem solvers, each dedicated to doing the right thing for our customers. Our financial services experience runs deep, but our love of corporate red-tape does not, so we’ve created an environment that is comfortable, performance driven, and extremely collaborative. While we don’t take ourselves too seriously, we understand the commitment our customers are making and always give the professional dedication they deserve. We’re looking for honesty and integrity; adaptability and a strong work ethic; a sense of humor and an entrepreneurial spirit. We say what we do and do what we say; we want people to speak up and offer constructive feedback and critique; and we are looking for people who are team players, invested in the company’s overall success. As a result, there is a single bonus plan for all staff, College Ave’s plans and priorities are made available to everyone in the organization, and information is shared within and across functional groups in a transparent manner.